Privacy Policy
Capps Realty (“we,” “us,” “our”), led by Justin Capps, Realtor® with Ferris Property Group, respects your privacy. This policy describes what we collect, how we use it, and your choices.
Information We Collect
- Contact details you provide, such as name, email address, and phone number.
- Your property preferences and the details of your inquiry.
- Usage and device information collected through cookies and analytics.
How We Use Your Information
- To respond to your inquiries and provide real estate services.
- To send information you request about buying, selling, or the local market.
- With your express consent, to send SMS/text message updates.
SMS / Text Messaging Disclosure (A2P 10DLC)
By providing your phone number and checking the consent box on our form, you agree to receive SMS text messages from Capps Realty / Justin Capps regarding your inquiry, appointments, listings, and real estate updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business (such as our CRM and email platforms) under confidentiality obligations. As stated above, SMS opt-in data and consent are never shared with third parties. We may disclose information where required by law.
Cookies & Analytics
We use cookies and tools such as Google Analytics to understand how visitors use our site. You can manage or disable cookies through your browser settings.
Data Security & How We Protect Your Information
Data security is a priority for us. We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your personal information — including your name, email address, phone number, and SMS opt-in data — against unauthorized access, use, disclosure, alteration, or destruction.
- Encryption in transit. Information submitted through our website forms is transmitted over a secure, encrypted SSL/TLS connection.
- Secure storage. Personal data is stored in access-controlled systems maintained by our vetted service providers, including our CRM platform.
- Access controls. Access to your information is restricted to personnel and service providers who require it to deliver our services, and who are bound by written confidentiality obligations.
- Vendor safeguards. We select service providers who maintain industry-standard security practices, and we do not authorize them to use your data for their own purposes.
- Data retention. We retain personal information only as long as necessary for the purposes described in this policy or as required by law, and securely dispose of it thereafter.
- Incident response. If we become aware of a data breach affecting your personal information, we will notify affected individuals and applicable authorities as required by law.
While we use commercially reasonable safeguards to secure your data, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You can help protect your information by keeping your contact details current and notifying us of any suspected unauthorized use.
Your Choices
You may opt out of text messages (reply STOP) or emails (use the unsubscribe link) at any time. You may also request access to, correction of, or deletion of your personal information by contacting us.
Contact Us
Justin Capps – Capps Realty · (317) 699-4555 · [email protected]
This policy is provided for general information only and is not legal advice. Please have it reviewed by qualified counsel before publishing.